Food and Beverage – Lesson 27
Lesson: 27
Automatic vending
In the broadest sense, automatic vending may be defined as ‘selling by automation’. It is a form of automatic retailing using one of the following:
C Coin
C Banknote
C Token
C Money card
The types of service available may be broken into two areas, namely services & facilities and consumables; e.g.;
Services & facilities consumables
¨ TV time hot & cold beverages
¨ Gas meals
¨ Water confectionery
¨ Electricity tobacco
¨ Shoe cleaning alcoholic drinks
¨ Toilets
¨ Baggage store
Within the catering fame work’ automatic vending refers to the supply of a wide variety of food & beverage, both hot & cold through coin/ token operated machines.
Two sectors of the catering industry benefit most at the present time form automatic vending, namely industrial & transport catering. Vending machines are found sited in canteens, factories, offices, industrial concerns, railways stations, schools, hospitals etc.
Advantages:
¨ 24 hours services
¨ Low cost
¨ Increase in productivity
¨ Food cost control
¨ Economy of labor
¨ Fresh beverage
¨ Variety
Disadvantages:
¨ Speed of service is slow
¨ Electricity
¨ Maintenance
¨ Break down
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